Which Delivery Experience Flow Should I Use?

Delivery estimate implementations v. Order-based implementations

In simple terms, there are two different ways for you to implement the Delivery Experience for your organization, as shown below. The first option is most widely used.

Option

For more details, go to

Estimate-Based Delivery and reporting of PageViews

The stages here are:

  1. Product View
  2. Order
  3. Shipment
  4. Delivery

Delivery Experience Flow: using Delivery Estimates

Order-based Delivery
In this flow everything begins when a Customer orders and checks out

The stages here are:

  1. Order
  2. Shipment
  3. Delivery

Delivery Experience Flow: Order-Based


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