You may already know many of the following terms, but they are worth briefly reviewing in case they are either new to you or if we use them in a slightly different way than your or your organization do.
|Partner or "Partner Company"||A company to whom Shipium provides services. Most likely this includes your company since you are reading this document.|
|Customer or "Partner Customer"||A customer of a Shipium Partner, most likely an online retail customer.|
|Product||A product represents the set of properties associated with an item that Customers can purchase. A product generally has a SKU or ISBN or UPC or other unique identifier associated with it.|
|Item||An item is an actual physical version of a Product out in the world. Customers click "Buy" on a Product page but receive an Item in a shipping package.|
|Customer Order||A customer order is the set of products that a customer purchases together at checkout.|
|Customer Shipment||A customer shipment is the set of products that are sent in a single box with a single tracking number to a customer.|
A customer shipment may contain all of one or more orders, part of one or more orders or any combination thereof. In most cases, a single customer shipment likely contains all of a single customer order.
|Package||We will sometimes use the term package interchangeably with customer shipment and sometimes to refer to the actual physical box, envelope or other shipping container.|
Updated almost 3 years ago