About delivery reporting and shipment search

To locate details about a shipment, you'll need to access the Shipium Console and navigate to Delivery Reporting and then Shipment Search.

You can use a variety of search parameters to find details about a shipment as noted in the individual sections that follow.

Search

Fields that can narrow your simple search include the:

date range of your shipment search;
fulfillment center, which you will select from a dropdown menu (you may choose All or a particular fulfillment center);
tenant, which you will select from a dropdown menu (you may choose All or a particular tenant);
label filter, which you will select from a dropdown menu (ONLY Shipments with Labels, ONLY Carrier Selections without Labels, or All Shipments); and
LTL filter, which enables you to include or exclude less than truckload (LTL) shipments (visibility of this filter is shipment-characteristic dependent).

You can enter a full or partial string that matches any of the search parameters in the following table into the search bar.

Search parameter	Description
Shipium Shipment ID	A globally unique identifier (GUID) representing the Shipium shipment identifier
Shipium Label ID	GUID representing the Shipium label identifier
Carrier	The carrier's name (e.g., `usps`, `ups`)
Service Method	String representing the configured service method name (e.g., `fedex-ground-service-method`)
Shipment Tag	Any additional tag your organization assigned to the shipment
Label Statuses	Supported statuses include `failover`, `failure`, `generated`, `label_created`, `manifest_failure`, `manifested`, `success`, and `voided`.
Destination Postal Code	The postal code of the shipment destination (e.g., `98110`)
Custom Label Value	String representing any of the custom label values passed to Shipium on label creation
Carrier Selection ID	GUID representing the Shipium carrier selection identifier
Fulfillment Context ID	GUID representing the fulfillment context identifier
Order Product ID	Product identifier passed when creating the shipment
LTL Shipment ID	GUID representing the LTL shipment identifier
Partner Shipment ID	Identifier passed to Shipium representing your organization's shipment identifier
Partner Reference Identifier	Identifier passed to Shipium representing a free form reference identifier

Advanced search

You can use the advanced search parameters to narrow your search results.

Shipium Shipment ID. The Shipium shipment identifier
Shipium Label ID. The Shipium label identifier
Carrier / Service Method. The applicable carrier and service method for the shipment, which you'll select from a dropdown menu; you can select a carrier and all its service methods (or multiple carriers inclusive of all service methods) or individually multi-select service methods across carriers.
Shipment Tag. Any tag value you passed in the API request body
Include Partial Shipments. You can select True or False from the dropdown to filter partial shipments.
Label Statuses. The label status of your shipment, which you'll select from a dropdown menu. Status values include Success, Success Generated, Success Created, Success Manifested, Success Failover, Success Voided, Failure, and Success Manifest Failure.
Hazmat. You'll select the hazmat value from a dropdown menu. If the shipment contained hazardous materials, this value is True; if it did not contain hazardous materials, this value is False.
Destination Postal Code. The United States Postal Service postal code of the destination address
Destination Country. The country of the destination address, which you'll select from a dropdown menu
Custom Label Key. A string value serving as a key for a custom label value included in the API request body, with the custom label value represented by the key to be printed on the label
Custom Label Value. A string representing a custom label value passed in the API request body on label creation
Exclude Test Mode. You'll select the test mode value from a dropdown menu. If the shipment was generated in test mode, this value is True; if it was not generated in test mode, this value is False.
Only Show Returns. You'll select either True or False from a dropdown menu to filter return shipments.

Field definitions for simple and advanced search results

This section lists terms and descriptions associated with shipment search details within the Shipium platform. They are organized by the search detail categories that appear on the shipment search results screen:

Request details

Information provided in the Request Details section includes the address from which the package was shipped (origin) and the address to which the package was shipped (destination). Shipment details are also returned for a shipment search, including the type of shipment, the package's dimensions and weights, the desired delivery date, the shipped date timestamp, and other special shipping properties.

By toggling the caret next to API Request Body, you also can view the JSON request body for the API call. This is the raw JSON API request body used to generate the shipment.

A connector icon next to API Request Body indicates the request was made via API call.

A printer icon next to API Request Body indicates the request was made via the Print Labels tool.

Term	Description
Ship-From	The address from which the package was shipped; the address is part of origin configuration.
Shipment Details	Details of the shipment, to follow:
Type	The type of package; this value can be: - Box - Envelope - Flat Pack - Mailing Tube - Parcel Pallet
Dimensions	Physical dimensions of the package
Billable Weight	The weight used on the rate table to select an estimated cost; the physical weight is configured by the carrier and is typically rounded up. Dimensional weight will be displayed if used for rate selection.
Dim (Dimensional) Weight	Dimweight is the amount of space a package occupies in relation to its actual weight, as defined by the carrier. This value is typically Length (l) x Width (w) x Height (h) / dimweight divisor.
Physical Weight	The physical weight of the package included in the API request body
Delivery Signature Option	- If the option was not included in the API request body, the value is None. - If the option was included in the API request body, values for the type of signature include: - Signature - Resident Signature - Adult Signature - Adult Resident Signature
Saturday Delivery	- If Saturday delivery was included in the API request body, the value is True. - If Saturday delivery was not included in the API request body, the value is False.
Desired Delivery Date (DDD)	The DDD provided in the API request body; it is expressed in Coordinated Universal Time (UTC) in the time local to the user and in compliance with ISO 8601 standards.
Shipped Date Timestamp	The date the shipment left the warehouse; the Shipped Date Timestamp is expressed in UTC in the time local to the user and in compliance with ISO 8601 standards.
Ship-To	The commercial or residential address of the package recipient
API Request Body	The API request body in JSON format

Label

The Label section includes a print preview of the shipping label along with a unique label identifier, label status, shipping price, carrier and service method for the shipment, and label properties. Shipment details are also returned for a shipment search, including the type of shipment, the package's dimensions and weights, the desired delivery date, the shipped date timestamp, and other special shipping properties.

You can download a ZPL version of the label, print the label, or cancel a shipment from this section.

Term	Description
Label ID	The Shipium unique label identifier
Status	The status of the shipment label. This value can be: - Success - Failed - Void
Status Detail	The status detail of the shipment label. This value can be: - Success Created - Success Failover - Success Test Mode - Failed - Void
Price	The Shipium estimated cost for the shipment, based on the carrier
Service Name	The carrier and service method for the shipment
dpi/dpmm	The resolution of the label printing: - dpi = dots per inch - dpmm = dots per millimeter
Width	The width of the label, in inches
Height	The height of the label, in inches
Orientation	The rotation applied to the label; the default value is 0 (zero).
Label Expiration	The Shipium estimated date of label expiration
Right-Side Menu	The menu options at right, to follow:
Info	The information detailed above from the primary Label screen
Request	The label request payload
Response	The label request response
ZPL	The label request in ZPL format
Raw	The raw label request
Label	A printing preview of the label

Shipment order items

Information in the Shipment Order Items section includes a unique product identifier for the shipment, the order quantity, any product tags assigned by your organization, and an indicator for hazardous materials in the order. This section also includes other unique identifiers for the shipment order, such as Shipium Order ID.

Term	Description
Delivery Estimate ID	A Shipium ID from the estimate provided by Delivery Promise; the default value is Not Applicable (N/A).
Shipium Order ID	A Shipium ID of a group of delivery estimates purchased, provided by Delivery Promise; the default value is N/A.
Partner Order ID	An order ID included in the API request body; the default value is N/A.
Product ID	The product ID passed in the API request body
Quantity	The number of items in the shipment
Product Tags	Any tags passed in the API request body
Hazmat (Hazardous Materials)	- If hazmat was indicated in the API request body, the value is True. - If hazmat was not indicated in the API request body, the value is False.

Rate selection results

The Rate Selection Results section includes the carrier and service method selected for the shipment, the shipment effective date, shipment weights, a delivery zone identifier, a Shipium modeled total calculated cost, and a breakdown of cost elements.

Term	Description
Carrier Selected	The carrier selected to transport the package
Method Selected	The service method selected to transport the package
Shipment Effective Date	The first date that the request can be shipped; the date is determined by the value passed in the API request body, plus the configuration for your organization's account (e.g., weekends, holidays, carrier schedule).
Billable Weight	The weight used on the rate table to select an estimated cost; the physical weight is configured by the carrier and is typically rounded up. Dimensional weight will be displayed if used for rate selection.
Dim (Dimensional) Weight	Dimweight is the amount of space a package occupies in relation to its actual weight, as defined by the carrier. This value is typically Length (l) x Width (w) x Height (h) / dimweight divisor.
Physical Weight	The physical weight of the package included in the API request body
Zone ID	The Shipium delivery zone as defined by the carrier-identified zone
Calculated Cost	The Shipium modeled total cost of the shipment estimated by your organization's account configuration and carrier contract
Cost Elements	Breakdown of the calculated cost, to follow:
Base Rate (Base)	The rate table (weight to zone)
Surcharges	Any additional carrier costs associated with the shipment; surcharges apply globally.
Surcharge Modifiers	Any discounts applied to the surcharges, as established in your organization's carrier contract; you also may have custom surcharge modifiers configured.

Service method

The Service Method section provides details about the carriers and service methods that were evaluated but not selected for a shipment. Information includes a Shipium modeled cost of the shipment, the estimated delivery date, and the selection status for each carrier and service method. The selection status provides a reason why the carrier and service method were not selected.

Term	Description
Service Method	The carrier service method
Cost	The Shipium modeled cost of the shipment
Estimated Delivery (DDD)	The Shipium predicted date for a delivery at product checkout, based on time-in-transit values; the clock icon at the top of the column enables you to change time zones.
Selection Status	The status of the carrier service method evaluated for the requested shipment; the reason for each method that was not selected is provided. This value can be: - Selected - Label Created - Selected - Carrier Error - Failover - Label Created - Evaluated (met shipment criteria passed in the API request body but not the least expensive service method) - Filtered (did not meet shipment criteria passed in the API request body; reason provided)

Resources

Your Shipium team member is available to help along the way. However, you might find these resources helpful: