If you believe you may be experiencing an issue with one or more Shipium applications or with portions of the Shipium console itself, the Shipium Service Status page is a good place to check the current state of the various Shipium applications and services. Each will have its own Uptime Widget, described below.
As you will see above, for each monitored service or application shown in an uptime widget there are three major elements.
This is the name of the service being monitored. To the left of the service name is a small question mark icon. Hovering on this icon will give you a description of the service being monitored.
This is the current status of the service in question. Hopefully, you will only see the status "Operational"! However, you may also see descriptions covering the service in question being down or impacted in some way, such as degraded performance. In these cases, you should contact Shipium for support, though we should already have been alerted of service issues that would show either degraded or down here.
The service uptime will show you how long the service has been operational during the timeframe described. For instance, an uptime of 100.00% over 24 hours means that there have been no outages or downtimes during the prior 24 hours. An uptime of 97.92% over the prior 24 hours would mean a 30 minute outage sometime in the past 24 hours and the outage time would be reflected in the graph as well.
Updated 4 months ago