UPS
Ensure your UPS account is registered and verified.
About the UPS required account upgrade
UPS made changes to its system and is requiring its customers to upgrade their accounts to integrate with the new UPS system. Shipium has updated our platform to support this UPS upgrade, but you'll need to configure changes for your UPS account as well.
Confirm your account number
Log in to your UPS account and confirm that it is the account you wish to use with Shipium prior to providing the account number to Shipium.
To complete the transition for you and your customers, all UPS accounts will need to be registered through UPS’s new system. Your Implementation team member will assist you with this process, which entails confirming the UPS account you wish to use with Shipium and validating the account through a registration link that UPS provides.
Configure your UPS account with Shipium
To configure your UPS account within the Shipium platform, you'll first need to confirm the account number associated with your login. The UPS Log In homepage is where you'll log in to verify the account.
Your Implementation team member will request the login and number of the account to get started.
Next, you'll receive the registration link URL via email from your Implementation team member.
When you click on the link, you’ll be directed to log in to your UPS account and verify registration. You’ll need to check the box indicating that you agree to the UPS Technology Agreement and you authorize Shipping Connection Service to access your UPS account before logging in to your account.
Once registration is done, you’ll receive a message notifying you that your UPS registration was successful. You'll close that tab and return to the Shipium Console to complete setup.
Your Implementation team member can check the status of your registration verification for you.
UPS account configuration in fulfillment contexts
You can find information for configuring your UPS account for a fulfillment context in the Carrier Contracts documentation.
UPS authorized users
A UPS authorized user is any employee that is internally authorized by your organization to manage UPS login credentials.
To confirm if you're an authorized user, you first will need to navigate to UPS.com and log in to your account. Once you're logged into UPS, you'll click on your profile icon and then select Accounts and Payments from the dropdown menu.
If you are an authorized user, you'll see the account number listed under My Accounts and Payment Methods.
FAQ
Q: What if I don't already have a UPS account?
A: You can create a new UPS account and follow the guidance in this document once you have a UPS account.
Q: Does Shipium hold a copy of our credentials once entered?
A: No, Shipium does not have access to your credentials. When you use them in the process, you are logging directly into a UPS.com webpage.
Q: What if I don't know my UPS credentials?
A: Shipium recommends that the authorized user or parcel leader contact their UPS sales representative with their list of UPS account numbers.
Q: Why is this change happening?
A: UPS launched its OAuth 2.0 security model for all APIs to enhance the overall security of its applications, with the existing API security model set for deprecation. All new UPS shipping accounts must be created and authorized and follow the OAuth 2.0 protocol, and existing accounts must have been migrated by June 3, 2024.
Resources
Your Shipium team member is available to help along the way. However, you might find these resources helpful:
Updated 3 months ago