About the Delivery Speed dashboard

The Delivery Speed dashboard provides comprehensive insights into ship-to-deliver performance across the Shipium platform. It tracks the average number of days from when a package is shipped to when it is delivered, breaking down this key metric by carriers, service methods, origins, geographies, and tenants. The dashboard helps identify delivery speed trends over time, compare carrier performance, analyze transit time distributions through quartile analysis, and spot geographic patterns in delivery performance. You can filter by effective ship date, carrier, carrier method, origin, and tenant to drill into specific performance areas.

Filters

Sections and metrics

Ship-to-Deliver Summary

This section provides high-level KPIs (key performance indicators) that summarize overall delivery speed performance and data freshness.

Average Ship-to-Deliver

For the set of filters that have been selected, this metric displays the average total time in transit from ship to delivery, calculated as the average of Total Time In Transit Days and formatted as "X.X days" in a KPI card. This is the primary headline metric showing overall delivery speed performance.

Ship-to-Deliver Over Time

For the set of filters that have been selected, this metric displays the average total time in transit days as a line chart aggregated by week. This trend visualization helps users identify whether delivery speeds are improving, declining, or remaining stable over the selected time period.

Delivery Distributions

This section analyzes delivery performance through both on-time percentage trends and quartile analysis to understand the spread and variability in transit times.

Percent of Packages Delivered Over Time

For the set of filters that have been selected, this metric displays the on-time performance percentage as a line chart aggregated by week, with separate lines for each service level (excluding null values). Service levels are color-coded and include same_day, next_day, two_day, three_day, standard, and international — helping you understand which service levels are meeting their delivery commitments and how performance varies across different speed tiers.

Ship-to-Deliver Distribution

For the set of filters that have been selected, this metric displays four percentile measures of transit time in a bar chart: P25 (25th percentile), P50 (median), P75 (75th percentile), and P90 (90th percentile) Transit Days. Each percentile is shown with one decimal place precision. This distribution view helps you understand not just the average delivery time, but the full range of performance — P25 shows how fast the quickest quarter of shipments arrive, P50 shows the typical delivery time, and P75 and P90 reveal how long slower shipments take, which is critical for understanding customer experience variability.

Carrier Performance

This section breaks down ship-to-deliver performance by individual carriers and their specific service methods to identify which carriers provide the fastest delivery times.

Ship-to-Deliver by Carriers

For the set of filters that have been selected, this metric displays average total time in transit days for each carrier in a bar chart, sorted by transit time. The values are formatted with one decimal place. This allows you to compare carrier performance at a high level and identify which carriers consistently deliver fastest.

Ship-to-Deliver by Carrier Over Time

For the set of filters that have been selected, this metric displays average total time in transit days as a line chart aggregated by week, showing only the bottom five fastest carriers from the last 4 weeks. Each carrier is represented by a different colored line with data labels enabled. This focuses attention on top-performing carriers and shows whether their performance is stable or trending over time.

Ship-to-Deliver by Carrier Service Method

For the set of filters that have been selected, this metric displays average total time in transit days for each carrier service method (e.g., "fedex priority overnight®", "ups next day air") in a bar chart, sorted by transit time with one decimal place precision. This granular view helps you compare specific service offerings across carriers to identify the fastest service methods available.

Ship-to-Deliver by Carrier Service Method Over Time

For the set of filters that have been selected, this metric displays average total time in transit days as a line chart aggregated by week, showing only the bottom 10 fastest carrier service methods from the last 4 weeks. Each service method is shown as a separate colored line with data labels. This trend view helps you monitor whether specific service methods are maintaining their performance levels over time.

Origin Performance

This section analyzes delivery speed by fulfillment center or origin location to identify which facilities achieve the fastest deliveries.

Ship-to-Deliver by Origin

For the set of filters that have been selected, this metric displays average total time in transit days for each origin/fulfillment center in a bar chart, sorted by transit time with one decimal place precision and data labels shown. This helps you identify which origins or fulfillment centers are best positioned for fast delivery, which can inform inventory placement decisions.

Ship-to-Deliver by Origin Over Time

For the set of filters that have been selected, this metric displays average total time in transit days as a line chart aggregated by week, showing only the bottom five fastest origins from the last 4 weeks. Each origin is represented by a different colored line with data labels enabled. This helps you monitor whether origin performance is consistent or if certain facilities are experiencing delivery slowdowns.

Performance by Carrier Type

This section groups carriers into types (national, regional, international) to compare performance across different carrier categories and service level categories.

Ship-to-Deliver by Carrier Type

For the set of filters that have been selected, this metric displays average total time in transit days for each carrier type (national, regional, international) in a bar chart, sorted by transit time with one decimal place precision and data labels shown. This high-level comparison helps you understand whether regional carriers are faster than national carriers or how international shipments compare to domestic ones.

Ship-to-Deliver by Carrier Type Over Time

For the set of filters that have been selected, this metric displays average total time in transit days as a line chart aggregated by week, with separate lines for each carrier type. This trend view shows whether different carrier types maintain consistent performance or if there are seasonal or operational variations.

Ship-to-Deliver by Service Method Type

For the set of filters that have been selected, this metric displays average total time in transit days for each service level category (Express, Standard, International) in a column chart, sorted by transit time with data labels enabled. This categorizes service methods into broad groups to help you understand performance across different speed tiers.

Ship-to-Deliver by Service Method Type Over Time

For the set of filters that have been selected, this metric displays average total time in transit days as a line chart aggregated by week, with separate lines for each service level category (express, international, standard). This helps you track whether express services are maintaining their speed advantage and how different service tiers trend over time.

Performance by Tenant

This section analyzes delivery speed by tenant, which is particularly relevant for 3PL (third-party logistics) customers managing multiple brands or business units.

Ship-to-Deliver by Tenant

For the set of filters that have been selected, this metric displays average total time in transit days for each tenant in a bar chart, showing only the bottom six fastest tenants, sorted by transit time with one decimal place precision and data labels shown. This helps identify which tenants or customers are achieving the best delivery speeds.

Ship-to-Deliver by Tenant Over Time

For the set of filters that have been selected, this metric displays average total time in transit days as a line chart aggregated by week, showing only the bottom six fastest tenants. Each tenant is represented by a different colored line with data labels enabled. This trend view helps you monitor whether tenant performance is stable or if specific customers are experiencing delivery slowdowns that may require investigation.

Performance by Geography

This section provides geographic visualizations showing delivery speed patterns by destination state and country.

Ship-to-Deliver by State

For the set of filters that have been selected, this metric displays average total time in transit days on a choropleth (geographic heat) map of US states, filtered to show only states with more than 10 shipments in the last 4 weeks. The map uses a gradient color scheme where darker/warmer colors indicate longer delivery times. This geographic view helps you identify which states experience slower deliveries, which may be due to distance from fulfillment centers or carrier coverage.

Ship-to-Deliver by Country

For the set of filters that have been selected, this metric displays average total time in transit days on a world map by destination country, filtered to show only countries with more than 10 shipments in the last 4 weeks. The map uses a gradient color scheme from light yellow (#ffffb2) through orange to dark red (#b10026), where darker colors indicate longer transit times. This helps you understand international shipping performance and identify countries that may require additional lead time or alternative shipping strategies.